Shipping policy

Irboom attaches great importance to the delivery speed of users' orders, the following is our specific Shipping policy:

1. Order Processing: The amount of time it takes for us to prepare your order for shipping. Normally, we will ship within 1-5 business days. however, it may take longer time due to order surge.

2. Delivery time: The amount of time it takes to receive your order after your order has been shipped. Delivery times can vary depending on your location and shipping methods. The goods will generally be delivered to you within 5-15 business days.

3.The specific shipping cost:
Standard Shipping: $5.99 (5-15 business days)
Free Shipping : Orders Over $50(5-15 business days)

We knows that logistics and delivery speed are very important to you, so we will work hard to increase the delivery speed,Deliver the goods to your hands as soon as possible.


Track Your Order:
It may take up to 5 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).
Logistics information query link: www.17track.net/en


Packaging
To save the planet and reduce the waste, we will try to pack as many items in one package. It may result in longer processing time.


Notes:

1.To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at help@irboom.com with your order number and correct information as soon as possible.


2. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

3. If there is any shipping issue with your package , you must contact Customer Support within 30 days after your order was placed.

4. If you experience product quality issues, you can initiate a return within 30 days of receiving the item. Express shipping fee cannot be refunded due to personal reason return.

5.If you have any further questions, you can contact us by E-mail: help@irboom.com